Imagine being a healthcare provider with a full day of patient appointments, and every few hours, you must leave the office and tend to an issue in the hospital’s labor and delivery unit. This is what it’s like for private-practice OB/GYNs who are also responsible for call coverage. Baton Rouge General noticed that the process put a strain on physicians’ ability to provide high patient satisfaction in their clinics, and it caused decreased patient safety in the labor and delivery unit. In addition, it took a toll on OB/GYN work-life balance.