OBHG’s CARE (Clinician Assistance, Recovery & Encouragement) peer support program is getting industry attention. Recently, Patient Safety & Quality Healthcare highlighted how CARE supports clinicians who may suffer from the psychological/emotional impacts of an adverse patient event.
Through the OBHG CARE (Clinician Assistance, Recovery & Encouragement) Program, trained peers support OBHG colleagues in an atmosphere of confidentiality, empathy, trust, and respect in the immediate aftermath of a negative patient care-related event.
It is believed to be the first large-scale obstetrics peer-support program in the country, available to more than 600 OBHG clinicians at over 120 hospitals in the U.S.
The CARE program is designed to address the well-documented concept of the “second victim.” A wide body of research has found that when healthcare providers are involved in an unanticipated patient event, a medical error and/or a patient-related injury, they often feel as though they have failed the patient, second guessing their clinical skills and knowledge base.
Read the Patient Safety & Quality Healthcare article here.