At OBHG, our mission to improve women’s healthcare begins with listening. Every year, our Customer Relationship Survey gives our hospital partners a chance to share what’s working—and where we can grow.
During our most recent survey, more partners than ever shared their voices, including a growing number from the C-suite. Their feedback paints a clear picture: OBHG is making a measurable impact, and the relationship we’ve built with our partners is rooted in trust, collaboration, and shared goals.
Partnership that drives results
Our hospital partners’ feedback speaks volumes:
- 86% say OBHG has improved nursing staff performance.
- 86% report better satisfaction among their community physicians.
- 80% agree the value of their OBHG partnership has remained steady or grown over time.
These numbers affirm the difference we’re making together—but the most powerful insights come from our hospital partners’ own words.
“We are extremely blessed and thankful to have the OBHG team we have—they are professional, knowledgeable, and engaged with our team.”
“Having the OBHG team here is like having safety officers always watching over our patients. It gives us peace of mind.”
“The OBHG providers have brought such a sense of collaboration and partnership—it feels like they are truly part of our family.”
A seamless fit
OBHG’s ability to blend into a hospital’s culture is key to our model—and our partners recognize it. They rated us 8.5 out of 10 for becoming a seamless extension of their team. This cultural integration strengthens collaboration and ensures continuity in patient care.
Equally important is the leadership we bring to each site. 90% of our partners say their Site Director meets or exceeds expectations, playing a crucial role in fostering a culture of safety and clinical excellence.
When asked what they value most, our hospital partners pointed to:
- 24/7 clinician coverage
- Enhanced clinical quality and standards
- Strong clinical leadership
Flexible. Strategic. Reliable.
In today’s healthcare environment, adaptability is a must—and our hospital partners see OBHG as a strategic ally who delivers.
“Their ability to balance short-term operational needs with long-term strategic planning has been key to our success.”
“They have made schedule adaptations to meet our needs—sometimes on fairly short notice—and consistently find creative solutions to ensure coverage.”
Thank you to our hospital customers for your continued trust. Your insights guide everything we do—and together, we’re raising the standard for women’s healthcare.