Medical Director of Operations
If you are an exceptionally skilled, mission-driven OB/GYN open to a prestigious new leadership opportunity, we would love to talk with you.
Ob Hospitalist Group (OBHG), the nation’s largest dedicated employer of OB/GYN hospitalists is seeking an extraordinary physician to fill one of our key professional/clinical roles. As an organization focused on improving access and healthcare quality, OBHG concentrates on improving maternal safety and outcomes, and ensuring all patients receive timely, unconditional obstetric care.
The ideal candidate will be a natural and experienced leader able to effectively guide large medical teams and build relationships with a variety of stakeholders including hospital leaders, private physicians, OBHG clinicians and internal team members. As one of OBHG’s senior clinical leaders, the Medical Director of Operations plays a prominent role in ensuring that clinical objectives are met.
The position offers a competitive compensation package, incentive bonus eligibility, full benefits, paid liability insurance with tail coverage, continuing medical education, 401k retirement plan with company match, paid time off, unparalleled physician support and resources, and a collegial network of more than 1,100 hospitalist colleagues across the United States.
Superior work-life balance is an intrinsic part of our model. While this is a challenging role with a high level of responsibility – it allows ample time off for a fulfilling personal and family life.
At OBHG, we know physicians are (literally) the heartbeat of our organization. We are committed to creating and sustaining a truly equitable, diverse and clinician-centered culture.
The Medical Director of Operations can be located anywhere in the Pacific Northwest.
As part of the Ob Hospitalist Group (OBHG) clinical leadership team, a Medical Director of Operations embraces a focus on clinical operations: (1) Clinical Leadership, (2) Hospital Relationships, (3) New Program Starts, (4) Clinical Strategic Leadership, and (5) Business Development Support. This position reports to the Vice President, Clinical Operations and will collaborate with Vice President, Clinical Operations to ensure the clinical teams are delivering quality programs that achieve both OBHG’s and the hospital’s clinical and operational objectives.
The MDO position is full time, exempt. The MDO is expected to work at least three (3) but no more than five (5) OBHG hospitalist shifts each month during their employment as MDO. The number of shifts per month will be determined in consultation with the Vice President, Clinical Operations and may be reduced depending upon the number of programs managed. The MDO is also expected to travel as needed to address hospital and hospitalist operational priorities.
The MDO will be required to manage multiple programs, the specific number to be determined by the Vice President, Clinical Operations and will be based upon the geographic location, hospital complexity, OBHG needs, and overall time-requirements of the individual programs. The number of programs will fluctuate from time-to-time as the clinical operations team grows and the company expands its portfolio of programs.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Oversee the delivery of clinical services at all assigned client hospitals
- Ensure consistent performance of clinical services in accordance with program definition and the “OBHG Way”
- Evaluate programs to ensure that the “OBHG Way” is being delivered and work to correct any deficiencies
- Supervise, coach, advise and support Site Directors of Ob Hospitalists
- Develop Site Directors into independent clinical leaders for their assigned program(s)
- Ensure Site Directors are trained and capable of performing clinical interviews for their program(s)
- Perform regular performance reviews for assigned Site Directors
- Communicate and enforce clinical policies, procedures and expectations at all assigned programs
- Manage clinician issues in collaboration with the Site Director and HR Business Partner, and escalate to Vice President, Clinical Operations as appropriate
- Collaborate with Site Directors, Scheduling team and operations team to ensure 100% schedule coverage at all hospitals
- Provide written and verbal status updates on assigned client hospitals
- Participate in peer reviews or investigation of clinical incidents as requested
- Encourage and ensure hospitalist participation in overall quality initiatives
- Assist in the enforcement of hospitalist training requirements
- Serve as a liaison between OBHG support teams and our hospitalists
Hospital Relationship Management
- Collaborate with OBHG Director of Operations (DO) to ensure all clinical aspects of the program are being handled in a consistent, timely and responsive manner
- Communicate regularly with hospital’s clinical leadership (CMO, Chief OB, Director of Women’s), building a strong rapport and fostering a strong relationship on behalf of OBHG
- Ensure that relevant phone and in person meetings are documented in the company’s database system
- Reinforce the clinical aspects of OBHG value proposition at hospitals
- Participate in hospital meetings as appropriate to address program concerns, questions, opportunities
- Ensure clinical services are meeting hospital objectives and expectations
- Participate in program performance reviews
New Program Starts
- Collaborate with OBHG DOs to ensure all clinical aspects of new programs are being handled in a consistent, timely and responsive manner
- Participate in new program meetings (on-site and/or remote) to address clinical aspects of the program, build a strong rapport and actively foster the new relationship
- Conduct clinical interviews for your new team and complete required HR documentation
- Ensure that a qualified Site Director is selected and trained for the new program
- Train new Site Directors in their role and provide ongoing support and coaching
- Participate in on-site hospital interviews for your new team as available
- Perform or oversee the completion of the OBHG Orientation and ensure orientation coverage for first two days of the new program
Clinical Strategic Leadership
- Collaborate with CMO, Vice President, Clinical Operations, and other MDOs to discuss, define, and implement clinical operating policies, procedures, and standards
- Serve on OBHG clinical panels or focus groups as reasonably requested and available
- Participate as a representative of the OBHG clinical leadership team in regional and national conferences from time-to-time as reasonably requested and available
- Collaborate with corporate OBHG teams to provide feedback on clinical questions
- Other duties as assigned
Business Development Support
- Collaborate with Business Development for assigned region
- Provide support for Business Development meetings as requested and as reasonably available
- Provide Clinical Leadership for meetings with potential new clients either in person or remotely
- Provide Clinical Leadership to ensure a smooth transition from the sales process to operations
- Board-certified OB/GYN physician
- Highly relational, able to build strong rapport and positive working relationship with all stakeholders (hospital leadership, hospitalist teams, nurses, staff physicians and OBHG corporate staff)
- Team oriented, service minded, goal-focused individual whose values align with the OBHG mission
- Excellent verbal and written communication skills
- Proven leadership skills
- Able to travel as needed
- Served in a hospital-based leadership capacity (e.g. Chief OB, Department Chair, etc.)
- Strong working knowledge of Microsoft Excel, Word, PowerPoint and Outlook
Mental and Physical Demands (per ADA guidelines)
- Sitting for long periods of time
- Position also requires walking, standing, stooping or kneeling
- Regularly required to use computer keyboard, mouse and telephone
- Lift and carry objects such as books and files weighing up to 15 pounds
- Close vision work and ability to adjust focus
- Able to travel
- Required to visit each assigned program at least one time per year
- Will need to attend multiple meetings on site for new programs starts during onboarding
- Will need to travel to multiple Clinical Management and Operations meetings annually
- Will need to be able to travel to programs that require clinical leadership presence as the situations arise